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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which statement best describes HP OfficeJet print quality'? (Select two.)

A) Mono only prints are resistant to water.
B) OfficeJet inks are not as good as laser printing for business printing.
C) HP OfficeJet inks can withstand highlighter use and resist smearing.
D) Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
E) HP only offers mono printing with ink. and this beats laser print outs

2. What is the customer benefit behind HP Wireless Direct printing?

A) Connecting and printing via the cloud takes out the need for corporate networks.
B) Making a wireless encrypted connection directly to the printer does not require access to a corporate network.
C) Store print jobs on your mobile device until the user is at the printer to ensure output can be collected immediately.
D) Printing via an Ethernet cable connection avoids potential security risks associated with wireless networks.

3. Where is the customer value on the Universal Print Driver?

A) one driver for all HP LaserJet MFPs, most printers, and some HP Officejets
B) industry-leading fleet management for just 15 Euros per month
C) HP image preview, which allows view, zoom, edit, and re-order
D) the ability to store documents in the cloud through just one driver

4. Which HP MFP feature should you highlight to a customer who is concerned about document scan misfeeds?

A) HP Even/Page
B) Legal size scanning glass
C) Automatic Duplex scanning
D) ColorLok Technology

5. Why is color important to your customer? (Select two.)

A) It gives businesses a competitive edge
B) It increases readership by 75%.
C) It means they can use the universal print driver to its full potential.
D) It is cheaper than mono printing.
E) It uses less power than mono printing.

Solutions: