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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.
What should CK do to ensure the proposed design is compatible with the current data model7

A) Create high fidelity prototypes.
B) Run a technical design critique.
C) Perform end user testing.

2. A start-up specializing in creating healthcare apps for both patients and family caregivers is looking for ideas to develop new features. The company plans on organizing a brainstorming session with staff members from various teams.
What is a rule strategy designers should follow when facilitating a brainstorming session?

A) Explore qualitative assessment of proposed ideas.
B) Emphasize critique of proposed ideas.
C) Encourage participants to build on proposed ideas.

3. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

A) Increase positive environmental impact brand awareness
B) Increase online engagement with the company marketing site
C) Increase overall electric vehicle sales by 20% annually

4. Customer service surveys and user feedback reveal Cloud Kicks' users desire new features on the sales platform How should the strategy designer collaborate with the UX designer to ensure those features are both viable and feasible?

A) Identify user quotes to make the case.
B) Co-create a journey map with users
C) Align design implications to business goals.

5. Cloud Kicks' product team is focused on a new business casual clothing line that they think will account for over half of the company's revenue in the future.
Which trend should influence desirability the most?

A) Hybrid work emphasizing the need for color and comfort
B) Supply chain issues that delay product availability
C) Digital product passports' to help prevent counterfeiting

Solutions: