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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A Consultant supports the City of Snadboro in setting up a new Licensing & Permitting system.
The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance. Which of the following configurations directly impacts the City's Salesforce licensing cost?

A) Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management.
B) Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.
C) Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.
D) Configuring more than ten different OmniScript Application forms and making them available on an Experience Site for external users to apply

2. Bobahaven has purchased the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions and wants to transform its constituents' experience by providing authenticated digital permit applications and self-service. Bobahaven's marketing team has provided branding guidelines and asset files, and the project sponsor has stressed that user experience is a high priority. The digital experience should be pixel-perfect. Which Experience Site template should the consultant select for building and deploying a pixel-perfect authenticated digital experience for Bobahaven's constituents?

A) Select the Help Center Experience Site template, and customise the theme.
B) Select the Licenses and Permits Experience Site template, and customise the theme.
C) Select the BYO (Aura) template and deploy a mix of custom- built Lightning Components with standard components.
D) Select the BYO (Lightning Web Runtime) template and deploy custom- built Lightning Components.

3. What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?

A) Marketing Plan
B) Budget Plan
C) Functional requirements specification (FRS)
D) User Stories

4. A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post- implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing. Which OmniStudio feature could a technical consultant recommend to identify potential areas for further improvement?

A) OmniStudio Tracking Service
B) Event Monitoring
C) Field tracking services
D) Roll Up libraries

5. A public sector agency recently implemented Public Sector Solutions for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month.
The agency has enabled analytics by turning on the "Enable CRM Analytics" setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app. What two permission sets are required to set up the administrator users for analytics?

A) CRM Analytics Plus Admin
B) CRMA for Public Sector Admin
C) CRM Analytics Admin
D) CRM Analytics LPI Admin

Solutions: