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Oracle Knowledge Management 2021 Implementation Essentials : 1Z0-1037-21 Exam

1Z0-1037-21 Exam Questions
  • Exam Code: 1Z0-1037-21
  • Exam Name: Oracle Knowledge Management 2021 Implementation Essentials
  • Updated: Aug 06, 2026
  • Q & A: 72 Questions and Answers
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Oracle 1Z0-1037-21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and Extensibility- Integration with Oracle CX applications
  • 1. Service Cloud integration
    • 2. REST APIs and extensions
      Topic 2: Configuration and Setup- Initial system configuration
      • 1. Setup of Knowledge Management application
        • 2. Roles and permissions configuration
          Topic 3: Knowledge Authoring and Content Management- Creating and managing knowledge articles
          • 1. Publishing workflows
            • 2. Templates and content types
              Topic 4: Search and User Experience- Knowledge search configuration
              • 1. Search indexing and tuning
                • 2. User-facing knowledge experience
                  Topic 5: Reporting and Analytics- Knowledge usage analytics
                  • 1. Reports and dashboards
                    • 2. Content performance metrics
                      Topic 6: Knowledge Management Overview- Core concepts of Oracle Knowledge Management
                      • 1. Knowledge base structure and components
                        • 2. Knowledge lifecycle management

                          Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

                          1. Which option should you select from the Status drop-down menu to see the reviewed requests in Knowledge Advanced?

                          A) Request Review
                          B) Archived Request
                          C) Active Request
                          D) All Requests


                          2. Which two report columns aredisplayed in Oracle Knowledge Advanced? (Choose two.)

                          A) Description
                          B) Summary
                          C) Rating
                          D) Answer ID
                          E) Author


                          3. Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
                          (Choose three.)

                          A) Words without Concepts
                          B) Questions with High Score Answer
                          C) Article Aging
                          D) Click-ThoughRate of External Documents
                          E) Search Accuracy


                          4. Which two features can you use toconnect output levels in a report? (Choose two.)

                          A) drill-down links
                          B) dashboards
                          C) variables
                          D) grouping
                          E) drill-down filters


                          5. Which two queues have manual pull policy? (Choose two.)

                          A) Last In First Out (LIFO)
                          B) Round Robin (Logged in)
                          C) Round Robin (All)
                          D) Manual
                          E) Standard


                          Solutions:

                          Question # 1
                          Answer: B
                          Question # 2
                          Answer: B,D
                          Question # 3
                          Answer: A,C,D
                          Question # 4
                          Answer: A,E
                          Question # 5
                          Answer: B,E

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