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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two

A) Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
B) Incorporate the 'Transaction Journals' related list on the Contact record
C) Incorporate the Member Service Manager Home Dashboard on the Contact record
D) Incorporate the 'View Member Profile' component on the Contact record

2. A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

A) Schedule-Triggered Flow
B) Evaluation Flow
C) Screen Flow
D) Autolaunched Flow (No Trigger)

3. An Administrator needs to analyze the performance of the Loyalty Program.
What Loyalty Analytics permission does a System Administrator need to set up and customize?

A) CLAAnalytics Base Admin
B) Data Pipeline User
C) CRM Analytics User
D) Loyalty Analytics User

4. Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data spread across many Loyalty Management objects?

A) Quick Actions
B) Decision Table
C) Batch Management
D) Data Processing Engine

5. Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?

A) Name, Program, Program Partnership Category, Type, Billing Type
B) Name, Partnership Start Data, Industry, Status, Billing Type
C) Name, Partnership Start Data, Billing Type, Status, Type
D, Name, Partnership Start Data, Industry, Status, Type

Solutions: