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CompTIA PDI+ Beta Sample Questions:

1. Which of the fol owing multimeter settings should be used to measure source voltage at the wall outlet?

A) DC voltage
B) AC voltage
C) Diode check
D) Resistance

2. Which of the following type of lamp is used for heating a fuser?

A) Xenon
B) Incandescent
C) Halogen
D) Light Emitting Diode

3. A technician is onsite working on a multi-function device. While performing the repair a user approaches the technician and begins to ask questions about using a feature on the device. Which of the following is the BEST way for the technician to handle this situation?

A) Tell the user that after the repair is completed the feature can be demonstrated.
B) Refer the user to the manufacturers website for their questions about the feature.
C) The technician should inform the user that they are here to fix the device and user training must be scheduled.
D) Continue working on the device and answer questions about the feature at the same time.

4. When transporting or moving a device, which of the following steps needs to be observed to ensure personal safety? (Select TWO).

A) Properly ground the device before moving it.
B) Make sure the customer is available to help lift the device.
C) Lift the device properly, by using your legs, not your back.
D) Fil all the paper trays to help keep the device from tipping over.
E) Make sure all loose parts and accessories are secured.

5. The user in a small company mentions the output of the color printer does not exactly match the image on the PC screen. Which of the following is the BEST response to provide to the user?

A) Explain that CMYK can produce superior output when compared to RGB.
B) Explain that the color models used by the PC monitor and printer are not the same.
C) Explain why the PC monitor and the printer should be from the same manufacturer.
D) Explain why the color on the printed page is not as important as the color on the PC monitor.

Solutions: