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Avaya IP Office Configuration and Maintenance Sample Questions:

1. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

A) The telephone MAC address must registered in IP Office.
B) The telephone must be changed from SIP to H.323.
C) The telephone firmware requires an upgrade.
D) The telephone requires an IP 500 control unit.

2. Which requirement for the web browser is used for Web Voicemail access?

A) ActiveX
B) VoiceMail Plug-In enabled
C) Adobe Reader installed
D) JavaScript enabled

3. A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
Which option will satisfy the customer's requirement?

A) SIP Registrar Enable
B) H.323 Auto-create Extn
C) H.323 Gatekeeper Enable
D) H.323 Auto-create User
E) SIP Trunks Enable

4. Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?

A) Use the System Status Application (SSA) to see what user the call is ringing to.
B) Use Customer Call Status (CCS) to see what user the call is ringing to.
C) Capture a System Monitor trace and escalate to Avaya for an answer.
D) Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.

5. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) System Monitor with ISDN L3 filter options enabled
B) Debug Manager on DTE port
C) SSA Snapshot
D) System Monitor with default filters

Solutions: