[Nov 19, 2025] New Updated CRT-271 Exam Questions 2025
Updated Free Salesforce CRT-271 Test Engine Questions with 285 Q&As
NEW QUESTION # 16
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is the most efficient way to accomplish this task?
- A. Create a Detail page for the Custom Object and add it as a tab in Community Management
- B. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
- C. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
- D. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
Answer: B
NEW QUESTION # 17
A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform? Choose 3 answers
- A. Make sure the community is in Active status
- B. Set the community in preview status to review before changing it to Active status
- C. Set the email check box option at the community level
- D. Make sure the community is in Published status
- E. Make sure the users have their profiles established in the community
Answer: A,B,C
NEW QUESTION # 18
What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records.
- A. Set the number of partner roles to two.
- B. Enable the Partner Sales Manager as Super Admin.
- C. Create a criteria-based Sharing Rule.
- D. Provide Super User Access to Partner Sales Reps.
Answer: A
NEW QUESTION # 19
Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.
Which users will be able to edit and delete Salesforce Files based on their licence?
Select one or more of the following:
- A. Users with the High Volume Customer Portal Licence
- B. Users with the Lightning External App licence
- C. Users with the Customer Community licence
- D. Users with the Customer Community Plus licence
Answer: D
NEW QUESTION # 20
Universal Containers is launching a Community to provide a self-help Channel to theircustomers and partners.
Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a SalesforceAdmin use for the partner users?
- A. Customer Community Plus License
- B. Partner Community Plus License
- C. Service Cloud License
- D. Support Community License
Answer: A
NEW QUESTION # 21
Universal Containers is launching a Community to provide a self-help Channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
- A. Customer Community Plus License
- B. Partner Community Plus License
- C. Service Cloud License
- D. Support Community License
Answer: A
NEW QUESTION # 22
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Communityafter they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
- A. Configure Single Sign-on in Salesforce and reuse the federated authentication providers in the Community.
- B. Enable Guest User access in Communities to support seamless access to Communities from the Portal.
- C. Add Social-Sign-on to allow users to log in from the Portal without signing into the Community.
- D. Enable Community login support for employees in thePortal configuration.
Answer: A
NEW QUESTION # 23
Your company has provided you with 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: D
NEW QUESTION # 24
Universal Containers uses Community to grant business Customers Secure access to accounts, Orders, and invoices. All Customers are On a Customer Community License. Universal Containers plans to launch a project management module with the following requirernents: * Leverage Chatter for collaboration. * Private project collaboration between the customer and Universal Containers. * Leverage documents, tasks, and events in the project space. * Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfill these requirements?
- A. Create unlisted groups and add project records to the group.
- B. Build a custom Visualforce project space and control access through sharing.
- C. Add private groups and add project records to the group.
- D. Use custom objects, record feeds, and control access through sharing.
Answer: D
NEW QUESTION # 25
You were really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?
- A. Update your Template to the Latest Version in Community Settings
- B. Update your Template to the latest Version in Community Manager
- C. Update your Template to the latest version in Community Builder
- D. Log a case with Salesforce Support
- E. Deactivate and Reactive your Community
Answer: C
NEW QUESTION # 26
Universal Containers recently rolled out a Community to its partners.
The internal sales team has the following requirements:
Ability to supportthe addition of 50 new partners every month.
Ability to pass leads to the partners.
Continue to have access to the leads after transfer to a partner.
Access to the Opportunity when the partner converts the lead.
Leads should be visible to only the partnerwho is working on the lead.
Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users?
- A. Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities, and implement the Lead Inbox component.
- B. Allow partner users to manually share the Leads and Opportunities with internal users.
- C. Create Lead and OpportunitySharing Rules that share those records to a public group of partner users.
- D. Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.
Answer: A
NEW QUESTION # 27
During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?
- A. Install a Lightning Bolt template from the AppExchange.
- B. Build custom HTML pages according to Marketing specifications.
- C. Implement a custom theme for the Community.
- D. Build Visualforce pages and apply custom CSS.
Answer: C,D
NEW QUESTION # 28
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?
Select one or more of the following:
- A. Business value map and ROI
- B. Lightning bolt solutions
- C. Custom solutions
- D. Lightning community templates
Answer: D
NEW QUESTION # 29
Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:
- A. Customer Community Plus
- B. Portal Manager
- C. High Volume Customer Portal
- D. Lightning External Apps
Answer: C
NEW QUESTION # 30
The Community administrator at Universal Containers has received reports from users about not being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?
Select one or more of the following:
- A. External users cannot view each other within Partner Communities
- B. External users can only view eachother if they are in the same Account
- C. Users did not approve each others' Friend Requests within the Community
- D. The Administrator has deselected Community User Visibility
Answer: D
NEW QUESTION # 31
Northern Trail Outfitters launched a Lightning Community for its partners. Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request?
Select one or more of the following:
- A. Configure Opportunity as the default landing page in Community Settings
- B. Add the List View Lightning Component to the Home Page
- C. Enable the Opportunity page as the landing page in Community Builder
- D. Set the Opportunity object page as the landing page in Community Builder
Answer: B
NEW QUESTION # 32
What is the maximum number of keyword list criteria in Moderation Settings your Salesforce Org (not Community) can have?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: D
NEW QUESTION # 33
Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records by other account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:
- A. Enable super user access to contacts for users assigned to the Account sales rep role
- B. Enable super user access in Community Settings
- C. Enable super user access to contacts for assigned users to the Account manager role
- D. Enable super user access in Community Management
Answer: A,B
NEW QUESTION # 34
How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.
- A. Update all pages to allow Public Visibility in Site.com Studio.
- B. Update preferences to allow access without login in Community Management.
- C. Update the setting to allow access without login in Community Settings.
- D. Update the setting to Public Visibility to all Community pages in Setup.
Answer: B
NEW QUESTION # 35
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