
[Feb-2022] SAP C-C4H510-01 Exam: Basic Questions With Answers
New 2022 Realistic Free SAP C-C4H510-01 Exam Dump Questions & Answer
SAP C-C4H510-01 Exam Syllabus Topics:
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NEW QUESTION 12
From where can you consume spare parts in SAP ERP for use in an SAP C4C work ticket integration scenario?
There are 2 correct answers to this question.
Response:
- A. Special stock
- B. Blocked stock
- C. Consignment stock
- D. Plant stock
Answer: C,D
NEW QUESTION 13
As and administrator, which of the following objects can you design in the Business Analytics work center in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Dashboards
- B. KPIs
- C. Key figures
- D. Scorecards
- E. Data sources
Answer: B,C,E
NEW QUESTION 14
How does the integration of SAP Ham with SAP C4C benefit service agents?
There are 2 correct answers to this question.
Response:
- A. They can view Knowledge base group updates in the Feed pane
- B. They can attach Knowledge base articles to tickets
- C. They can edit Knowledge base articles in the agent workspace
- D. They can create a ticket directly from SAP Jam
Answer: A,B
NEW QUESTION 15
Which field identifies a ticket as relevant for a field service scenario?
Please choose the correct answer.
Response:
- A. Service Organization
- B. Processing Type
- C. Requires Work
- D. Coverage Indicator
Answer: C
NEW QUESTION 16
Which activities do you perform when setting up a new approval process for sales quotes?
There are 2 correct answers to this question.
Response:
- A. Select Scoping for Standard Approvals in Business Configuration.
- B. Copy the Standard Approval process and activate it.
- C. Select Scoping question for Sales Quote Approval in Business Configuration.
- D. Copy the Standard Approval process and edit validity.
Answer: C,D
NEW QUESTION 17
When a user creates service tickets, what product type is supported for determining the warranty?
Please choose the correct answer.
Response:
- A. Registered product
- B. Individual product
- C. List product
- D. Entitlement product
Answer: A
NEW QUESTION 18
Which of the following elements are created when an object is generated via the custom object builder?
There are 2 correct answers to this question.
Response:
- A. Updated relationships
- B. Data source for reporting
- C. Page Layout
- D. Web services
Answer: B,D
NEW QUESTION 19
For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for registered products?
Please choose the correct answer.
Response:
- A. SAP Hybris Marketing
- B. SAP CRM
- C. SAP ERP
- D. SAP Hybris Commerce
Answer: C
NEW QUESTION 20
What can you use to control user privileges in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Business user
- B. Code list restrictions
- C. Business role
- D. Business configuration
- E. Work center view
Answer: A,B,C
NEW QUESTION 21
Which of the following platforms can you integrate out of the box with SAP C4C?
There are 2 correct answers to this question.
Response:
- A. Google Docs
- B. SAP JAM
- C. Microsoft SharePoint
- D. MindTouch
Answer: B,D
NEW QUESTION 22
For which of the following business requirements would you use the personalization feature?
There are 2 correct answers to this question.
Response:
- A. A sales representative wants to modify the screen layout.
- B. An administrator wants to change a standard field label to a new value.
- C. A service manager wants to arrange his ticket queue with assigned to as the first column.
- D. A sales manager wants different screen layouts assigned to two different business roles.
Answer: A,C
NEW QUESTION 23
Which of the following data items are required to create a registered product?
There are 2 correct answers to this question.
Response:
- A. Reference data
- B. Customer
- C. Serial ID
- D. Warranty ID
Answer: B,C
NEW QUESTION 24
What can you use to control user privileges in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Organizational Structure
- B. Page layout
- C. Business Role
- D. Code list restrictions
- E. Business configuration
Answer: B,C,D
NEW QUESTION 25
Why do you create a business role?
There are 3 correct answers to this question.
Response:
- A. You want to restrict drop down list values for a specific group of users
- B. You want to make custom reports available on the home page
- C. You want to standardize system access
- D. You want to perform fine-tuning activities
- E. You want to set up a maintenance plan
Answer: A,B,C
NEW QUESTION 26
Which of the following actions can you perform using the administrator adaptation function?
Please choose the correct answer.
Response:
- A. Validate values for an extension field based on another field.
- B. Create a code list resctriction for standard and extension fields.
- C. Enter default extension field values based on business logic.
- D. Create an extension field and define its properties.
Answer: D
NEW QUESTION 27
You are setting up the connection between SAP Jam and SAP Cloud for Customer. Where do you enable this integration?
Please choose the correct answer.
Response:
- A. In Service and Social General Settings under the Administrator work center
- B. In General Settings under the Administrator work center
- C. In Integration under the Business Configuration work center
- D. In Fine-Tuning under the Business Configuration work center
Answer: C
NEW QUESTION 28
To which objects can you add an installed base?
There are 2 correct answers to this question.
Response:
- A. Visit
- B. Maintenance plan
- C. Ticket
- D. Contract
Answer: C,D
NEW QUESTION 29
Which of the following objects deliver a default approval process?
There are 2 correct answers to this question.
Response:
- A. Visit
- B. Account
- C. Ticket
- D. Contract
Answer: C,D
NEW QUESTION 30
Which of the following functions can you perform using the Language Adaptation Tool?
Please choose the correct answer.
Response:
- A. Translate notes entered by a user
- B. Translate work center and view labels
- C. Translate all buttons
- D. Translate extension field labels
Answer: B
NEW QUESTION 31
Registered products are dependent on which of the following scoping options in Business Configuration Scoping?
Please choose the correct answer.
Response:
- A. Installed Base
- B. Equipment
- C. Installation Point
- D. Product Category
Answer: A
NEW QUESTION 32
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