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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following is NOT a benefit delivered in the context of the Case Management Solution of the 'Service' Offerings?

A) A case worker can skip the customer feedback and get directly to focus on the problem at-hand
B) Deliver case workers the solution in a fraction of time of other approaches
C) Integrated analytics help organizations understand the impact of case loads.
D) A case worker has all the information needed to improve case outcomes and optimize decisions

2. What provides the capability to rapidly deliver new web concepts or delineated brand sites via asset sharing on a common platform?

A) Partnership with affiliates
B) Social integration
C) Personalization
D) Extended sites

3. Which of the following is an example of a Smarter Commerce offering in the Marketing phase of the commerce cycle?

A) Cross-channel campaign management.
B) Customer segmentation.
C) All of the above.
D) Unica

4. Which Smarter Commerce capability is focused on best determining location of facilities, assignment of stores, managing seasonality, and carbon foot printing?

A) Network optimization.
B) Replenishment optimization.
C) Transportation optimization.
D) Merchandise allocation.

5. Online ad optimization, i.e. AdTarget, would be an example of which capability within the cross-channel, interactive marketing engine?

A) Integrated Operations
B) Decisioning
C) Execution
D) Awareness

Solutions: