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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

A) In the Utilities folder on the startup disk.
B) In the Security & Privacy pane in System Preferences.
C) In the Utilities menu when booted to OS X Recovery.
D) In the Applications folder on the startup disk.

2. If you have File Vault 2 enabled on your Mac, how do you start up from OS X Recovery?

A) Use the Option key and choose OS X Recovery disk in the Startup Manager,
B) Hold the Command and R keys at startup.
C) You must turn off disk encryption to use this feature.
D) Open System Preferences > Startup Disk preference pane, then select the OS X Recovery disk.

3. A user moves a file into a folder named "my stuff' and sees this message:
'You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
Which of the following states has the user's folder permissions for "my stuff" been set to?

A) Execute only
B) Read & Write
C) Read only
D) Write only

4. Bill has an administrator account on the iMac in the Marketing Department. This iMac is running OS X.
He just purchased a set of fonts to use on the new marketing project and
wants to make sure that all of the users on that iMac can use the new fonts. Where should Bill store the fonts on the iMac?

A) /Library/Fonts
B) -/Library/Fonts
C) /System/Fonts
D) /System/Library/Fonts

5. Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE,

A) FileVault2
B) Gatekeeper
C) Terminal
D) Console
E) Boot Camp 5
F) Firewall
G) Safe Boot

Solutions: