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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Identify three true statements regarding auto inclusion of items in a forecast process.

A) revenue items with "Always include" enabled, with override enabled in the forecast
B) revenue items that are closed as won
C) revenue items that are closed as lost
D) revenue items with a close date that falls within the forecast period
E) revenue items with "Always include" enabled, with no override enabled in the forecast

2. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
B) Create a data set for each contact and include them all on the same opportunity line.
C) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
D) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
E) Each set of contact data should be imported from a separate flat file

3. The design team would like to add a new custom field on a Partner Management page, which only Marketing Partner users can see. What customizations should be applied to effect this change?

A) Use CRM Application Composer to extend the new field and apply Site Layer from the Customize Customer pages.
B) Use CRM Application Composer to extend the new field and apply Partners layer from the Customize Customer pages.
C) Use Oracle composer to extend the new field and apply the Marketing Partner job role from the Customize Customer pages.
D) Use CRM Application Composer to extend the new field and apply External Layer from the Customize Customer pages.
E) Use Oracle composer to extend the new field and apply External Layer from the Customize Customer pages.

4. Which three options qualify as Master Geographical elements, while defining Geography dimension and building a Territory Zone Hierarchy?

A) Western USA
B) France
C) London
D) Middle East Africa
E) Eastern Europe
F) Japan

5. Which four actions should you perform in order to use the sales catalog to its fullest potential?

A) Relate product groups to other product groups.
B) Create and include product groups within the sales catalog.
C) Associate an image for the sales catalog.
D) Create and include promotions within the sales catalog.
E) Create and include sales catalogs within the product group.
F) Sort the products within the sales catalog by quantity.

Solutions: