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Huawei H21-287_V1.0 Exam Syllabus Topics:

Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

Question 1

Which AICC architectural principle is key to achieving scalability, allowing you to add more ports or agents by adding more servers of a specific type?

A. Modular, Component-Based Design
B. Proprietary Hardware Appliance
C. Monolithic Design
D. Shared-Tenant Database

Question 2

Which AICC feature directly supports the business goal of increasing revenue through cross-selling?

A. After-call work (ACW) state for wrapping up the call.
B. CRM integration with screen pops that include product recommendations and customer history.
C. Automated callbacks to reduce wait times.
D. Real-time wallboard displays for supervisors.

Question 3

In the context of AICC security, what is "role-based access control" (RBAC)?

A. A method for restricting system access to authorized users based on their role within the organization.
B. A protocol for authenticating SIP endpoints.
C. A feature for blocking unwanted calls.
D. A technique for encrypting voice calls.

Question 4

When sizing the database server for AICC, which type of database workload is most typical?

A. A mix of transactional (e.g., recording CDRs) and analytical (e.g., generating reports) queries.
B. The database is only used for storing configuration.
C. Purely analytical workloads.
D. Purely transactional workloads.

Question 5

In the context of AICC solution design, what does "horizontal scaling" refer to?

A. Increasing the resources (CPU, RAM) of a single server.
B. Expanding the solution to support new geographic regions.
C. Adding new features to the software.
D. Adding more servers of the same type to a pool to handle increased load.

Solutions: