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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. An IT organization is currently 80% virtualized and the CIO is planning for the transition to ITaaS. The organization has already experienced significant savings due to virtualization. Senior executives are concerned that ITaaS requires additional software licenses and additional headcount, both at significant cost.
How can the CIO convince senior management of the savings potential with ITaaS?

A) Propose that the CMDB and orchestration tool will decrease the cost of service management
B) Show how the service catalog and orchestration tools can be viewed in the context of "cost to serve" to provide immediate business value
C) Explain to senior management that there will not be any additional skill sets required for the ITaaS initiative
D) Explain that the service catalog can be a mechanism for controlling cost by influencing LOB/consumer behavior through showback/chargeback

2. A health care applications software company has been growing rapidly by acquiring several similar companies, which are based in other states.
IT is now struggling to provide services for developing, testing and supporting multiple application teams. For each application, customer support must frequently handle sensitive electronic medical records data that is subject to Federal compliance. No formal standards or policies have been established across application teams relative to sensitive data.
With the goal of ITaaS transformation, senior management seeks to establish IT governance. What would you recommend for a governance model, and why?

A) Hybrid, since it is the best approach during rapid growth by acquisition
B) Distributed by geography, since it enables localized control and lock down of sensitive data
C) Federated by application, since it ensures autonomy for each application team and promotes customer satisfaction
D) Centralized, since security and compliance concerns are relatively homogeneous across the enterprise

3. A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?

A) Architecture Committee
B) Services Governance Committee
C) Board of Directors
D) IT Strategy Committee

4. An enterprise has decided to implement a new service that will process credit card information. They will deploy this service within their private cloud. They have a relationship with a public cloud provider that claims to be PCI compliant.
The enterprise wishes to implement a service that is PCI compliant with the least amount of effort. The service is protected by a policy-based intrusion detection system. Cardholder data is securely transmitted to the web interface.
Which additional design elements would best be suited for this implementation?

A) The card number is masked as it is typed and is immediately encrypted, stored, and securely sent directly to the credit card processing system. Credit card information is stored within the public cloud provider using AES 128 encryption.
B) The card number is masked as it is typed and is immediately encrypted and securely sent to both the credit card processing system and to private cloud for historical tracking and reporting only.
C) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is backed up to the private cloud system and stored using AES 128 encryption.
D) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. No credit card information is stored within the application.

5. A manufacturing company hired you to help them in their journey to a hybrid cloud. You conduct an assessment and recommend migrating several existing Tier 2 applications to a public cloud provider. You must work within the following constraints:
-Migration can be performed only during weekends -Only limited downtime is acceptable -The configuration of the host and applications cannot be changed -The company needs to keep the costs as low as possible -Although there are no specific performance requirements, they are concerned about the quality
of the user experience
Which solution best addresses these needs?

A) Layer 2 extension with dedicated link and WAN optimization
B) Layer 3 connection over Internet with WAN optimization
C) Layer 3 connection over Internet with QoS
D) Layer 2 extension with VPN connection over Internet with WAN optimization

Solutions: