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Avaya 74950X exam : Avaya Oceana® Solution Integration Exam

74950X Exam Questions
  • Exam Code: 74950X
  • Exam Name: Avaya Oceana® Solution Integration Exam
  • Updated: Aug 25, 2026
  • Q & A: 65 Questions and Answers
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Avaya 74950X Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and Configuration- System integration
  • 1. Integration with Avaya Aura components
    • 2. External CRM and third-party system integration
      - Configuration tasks
      • 1. Routing strategies and policies
        • 2. User and service configuration
          Topic 2: Workflow and Orchestration- Interaction workflows
          • 1. Multichannel interaction handling
            • 2. Customer journey orchestration
              - Business logic handling
              • 1. Event-driven processing
                • 2. Routing rules and decision points
                  Topic 3: Avaya Oceana Architecture Overview- Core components and system architecture
                  • 1. Oceana platform components overview
                    • 2. Interaction routing and orchestration flow
                      - Deployment models
                      • 1. Cloud and hybrid deployment considerations
                        • 2. On-premises deployment concepts
                          Topic 4: Monitoring and Troubleshooting- Issue resolution
                          • 1. Troubleshooting tools and methods
                            • 2. Common integration issues
                              - System monitoring
                              • 1. Logging and performance monitoring
                                • 2. Health checks and diagnostics

                                  Avaya Oceana® Solution Integration Sample Questions:

                                  1. In the Avaya Surge™ IoT solution, the HyperSec Gateway is authenticated to the Avaya Surge™ IoT Controller, but does not accept tunnel connections.
                                  When the HyperSec gateway is disabled in the Ready state, it will move to which state?

                                  A) Disabled state
                                  B) Onboarded state
                                  C) Error state
                                  D) Fixed state


                                  2. Which three key features are provided by the Avaya Surge™ IoT solution for Healthcare/Clinical Segmentation? (Choose three.)

                                  A) Secure Application Flows
                                  B) End Device Security
                                  C) Isolates IoT devices
                                  D) Encrypted IoT Devices
                                  E) Filters Packets


                                  3. Which two statements describe a Zero Touch Deployment (ZTD) to on Avaya Surge™ IoT solution?

                                  A) ZTD is a tool where non-IT Administrators can easily deploy and configure the Avaya Surge™ IoT solution with minimal configurations.
                                  B) ZTD is a tool to deploy the Avaya Surge™ IoT solution in a standalone server mode without any configurations needs.
                                  C) ZTD is a tool for configuring and deploying Avaya Surge™ IoT solution with a minimal configurations needs to make the appliance up and running.
                                  D) ZTD is a tool for configuring and deploying Avaya Surge™ IoT solution without any configurations needs.


                                  4. What does it mean to deploy the Avaya Surge™ IoT Controller in a Standalone mode?

                                  A) Configure the Avaya Surge™ IoT Controller on the secondary node In cluster mode in a two-node setup.
                                  B) Configure the Avaya Surge™ IoT Controller on the standalone node in cluster mode in a two-node setup.
                                  C) Configure the Avaya Surge™ IoT Controller in a single-node setup.
                                  D) Configure the Avaya Surge™ IoT Controller on the primary node in cluster mode.


                                  5. Each ONA follows an ONA life cycle Management to describe its states.
                                  When the ONA is in the Inactive state, which statement is true?

                                  A) It is when the device Inventory/profile for the device is present, but is not associated to a service profile, and the ONA is onboarded in the Avaya Surge™ IoT healthcare application.
                                  B) It is when the device inventory/profile Is present and associated to a service profile, and the device is in the network, authenticated, and operational.
                                  C) It is when the device Inventory/profile is present, and the device is in the network and authenticated, but the service profile Is not associated.
                                  D) It is when the device Inventory/profile is present and associated to a service profile, but the device is not in the network.


                                  Solutions:

                                  Question # 1
                                  Answer: D
                                  Question # 2
                                  Answer: B,C,E
                                  Question # 3
                                  Answer: A,B
                                  Question # 4
                                  Answer: A
                                  Question # 5
                                  Answer: D

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