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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Which task can be set up to enable the Enterprise Data Quality (EDQ) server configuration?

A) Manage Server Configuration
B) Manage Enterprise Data Quality Matching Configurations
C) Manage Sales Cloud to Data Cloud Integration
D) Manage Enterprise Data Quality Server Configuration

2. One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

A) Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
B) Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
C) Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service
D) Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
E) Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service

3. Which two Enterprise Data Quality (EDQ) match identifiers canbe selected while adding custom attributes to configure a duplicate check for the customer? (Choose two.)

A) cid1, cid2, cid3
B) uid1, uid2, uid3
C) pid1, pid2, pid3
D) eid1, eid2, eid3

4. You use Application Composer to configure a new custom field, which contains a list of static values populated from a FND lookup type.
What type do you have to choose for the new custom field?

A) Long Text Field
B) Fixed Choice List Field
C) Dynamic Choice List Field
D) Record Type Field

5. You need to automatically merge confirmed duplicate accounts without any further user intervention. These accounts are identified by invoking the DuplicateResolutionRequestService Web service. You invoke the Web service as the Admin user.
Which two need to be set up to achieve the requirement? (Choose two.)

A) Set the ZCA_MERGE_REQUEST profile option to "Allow Processing without Approval" at the user level for the Admin user.
B) Set the ZCA_MERGE_REQUEST profile option to "Yes" at the site level.
C) Set the ZCH_USER_MERGE_REQUESTS profile option to "Yes" at the user level for the Admin user.
D) Set the ZCH_USER_MERGE_REQUESTS profile option to"Allow Processing without Approval" at the site level.

Solutions: