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Microsoft 074-338 exam : Lync 2013 Depth Support Engineer Exam

074-338 Exam Questions
  • Exam Code: 074-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Jul 20, 2026
  • Q & A: 114 Questions and Answers
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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Lync Server 2013 Architecture and Core Components- Server roles and topology design
  • 1. Topology Builder and deployment planning
    • 2. Front End, Edge, Director, Mediation roles
      - Infrastructure dependencies
      • 1. Active Directory integration
        • 2. DNS and certificate requirements
          Topic 2: Voice, Video, and Conferencing- Enterprise Voice configuration
          • 1. Voice routing and PSTN integration
            • 2. Dial plans and normalization rules
              - Audio/Video and conferencing
              • 1. Media quality and bandwidth management
                • 2. A/V conferencing policies
                  Topic 3: Monitoring, Troubleshooting, and Maintenance- Troubleshooting scenarios
                  • 1. Call quality and media failures
                    • 2. Sign-in and connectivity issues
                      - Monitoring tools and logs
                      • 1. Lync monitoring reports
                        • 2. Event logs and trace analysis
                          Topic 4: Federation, Mobility, and External Access- External access and mobility
                          • 1. Mobile client connectivity
                            • 2. Edge Server configuration
                              - Federation configuration
                              • 1. Public IM connectivity (PIC)
                                • 2. Federation with external organizations
                                  Topic 5: Installation, Configuration, and Deployment- Initial deployment tasks
                                  • 1. Lync Server setup and prerequisites
                                    • 2. Topology publishing and validation
                                      - Client and server configuration
                                      • 1. User provisioning and policies
                                        • 2. Client configuration and sign-in issues

                                          Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                          1. You are a member of the CsAdministrator group that supports the Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy SQL Mirroring. The principal server fails and you are unable to perform a manual failover for more than an hour. Users are placed into resiliency mode. You need to ensure that failover occurs automatically and without administrator intervention. What should you do?

                                          A) Deploy a Survivable Branch Appliance (SBA).
                                          B) Configure SQL Mirroring with a witness.
                                          C) Configure a backup registrar.
                                          D) Deploy a Survivable Branch Server (SBS).


                                          2. Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

                                          A) Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)
                                          B) Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
                                          C) Install the latest Microsoft Office Communicator 2007 R2 update.
                                          D) Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.


                                          3. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. You configure the following group policies to apply Quality of Service (QoS) for audio and video to the organizational unit (OU) that contains the Lync 2013 Conferencing servers:
                                          -Audio: DSCP port 46 and port range: 57000:59152
                                          -Video: DSCP port 34 and port range: 60501:65535
                                          You need to create a QoS for Application Sharing. What should you do?

                                          A) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 40803:49151.
                                          B) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 34, and configure the policy to use ports 57500:58500.
                                          C) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 57500:58500.
                                          D) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 46, and configure the policy to use ports 40803:49151.


                                          4. You administer Microsoft Lync Server 2013 Enterprise servers in your company network. Your deployment includes the following:
                                          -A single Front End Server named Lync2013FE
                                          -A single Back End Server named Lync2013BE
                                          -An Edge Server named Lync2013Edge You plan to install a second Lync 2013 Front End Server. You want to delegate the installation task to User1. You need to delegate the minimum level of Lync 2013 rights for User1 to be able to install a new Lync 2013 Front End Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                          A) From PowerShell, run the Grant-CsSetupPermission -ComputerOU "ou=CsServers,dc=litwareinc,dc=com" cmdlet.
                                          B) Assign User1 the CsLocationAdministrator role.
                                          C) Grant User1 membership to the RTCUniversalServerAdmins group.
                                          D) Assign User1 the CsServerAdministrator role.
                                          E) From PowerShell, run the Update-CsAdminRole cmdlet.
                                          F) Grant User1 membership to the RTCUniversalUserAdmins group.


                                          5. You support a customer's Microsoft Lync Server 2013 environment.
                                          Users regularly host online meetings in which participants use the MultiView video feature in Lync Server 2013.
                                          All clients use the Lync 2013 client and are located in the headquarters site as well as a branch site. The network team reports high bandwidth utilization by Lync for these conferences. You need to find a potential cause of the high bandwidth use. Which cmdlet should you run from the Lync Server Management Shell?

                                          A) Get-CsClientPolicy
                                          B) Get-CsConferencingPolicy
                                          C) Get-CsVoicePolicy
                                          D) Get-CsMediaConfiguration


                                          Solutions:

                                          Question # 1
                                          Answer: B
                                          Question # 2
                                          Answer: C,D
                                          Question # 3
                                          Answer: A
                                          Question # 4
                                          Answer: A,C
                                          Question # 5
                                          Answer: B

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